Help

PackFit Support

Contact support for account access, Etsy connection, imported listing, privacy, or packaging-plan issues.

Effective date: August 5, 2026

Contact support

Include the page where the issue occurred, what you expected, and any non-sensitive error message shown by PackFit. Do not send API keys, OAuth tokens, passwords, or Supabase secrets.

shaojunbao476@gmail.com

Etsy connection help

  • PackFit requests read-only access to Etsy shop and listing information.
  • You can disconnect Etsy from PackFit's Sales Channels page.
  • Disconnecting removes the saved OAuth connection. Imported catalog products can be deleted separately.

Policies

Review the Privacy Policy and Terms of Service.